Our postal address is:
4200 23rd Avenue West
Seattle, WA 98199
We can be reached via e-mail at email@example.com, or by telephone at 206-285-6322.
Your privacy is very important to us. Accordingly, we have developed this policy to provide an understanding of how our services and websites collect, use, communicate, disclose, and make use of personal information.
Individuals & our customers are not required to not legally required to provide T-Scan with any Personal Data. If customers or individuals do not wish to provide such Personal Data, or to have it processed by our Service they can choose to avoid interacting with our websites and service.
Customers and Individuals may also choose not to provide us with "optional" Personal Data, but that action may impact the quality of the service.
1. DATA COLLECTION
a. T-Scan collect various types of personal data regarding our Users as well as data regarding Visitors to our Sites. Such data is typically collected and generated through interaction with the Service, through automatic means, or directly from Users or Customers or from other third parties Service Providers.
b. Specifically, we collect the following categories of data:
c. Data automatically collected or generated:
i. When visited, interacted with, the Service, we may collect, record, or generate certain technical data. We do so either independently or with the help of third-party Service Providers including the use of "cookies" and other tracking technologies.
ii. The data consists of connectivity, technical and aggregated usage data, such as IP addresses and general locations, device data, date and time stamps of usage, the cookies installed or utilized on such device and the recorded activity of Visitors and Users in connection with our Service. In addition, phone calls may be automatically recorded, tracked, and analyzed, for purposes including analytics, service-, operations-, and business quality control and improvements, and recordkeeping purposes.
d. Data received from Customers & Users:
i. When and individuals contact us or chooses sign-up to the Service and create a User profile Personal Data may be provided. This includes your name, workplace, and position, contact details account login details as well as any other data provided when utilizing our Service, contact us, or interact with others via our Service.
ii. Additionally support requests, feedback, reviews, or answers to surveys or promotions, including by submitting an online form on our Service or social media channels, by posting on any of our online public forums or communities, by sending an e-mail to any of our designated addresses, or any other form of communication. Such data may include details on a problem you are experiencing, contact information and any other documentation, screen recording, screenshots, or other information.
e. Customer Data containing personal data:
f. User Data received from our customers and users:
g. Data received from other third parties:
i. We may receive Personal Data concerning you from other sources. For example, if you participate in an event, webinar or promotion that we sponsor or participate in, we may receive your Personal Data from its organizers. We may also receive your contact and professional details from our business partners or service providers, and social tools and channels such as LinkedIn.
h. Data concerning service integrations:
i. If, when using the Service, the Customer may elect or choose to integrate on a third-party service, we will connect and integrate that third-party service to ours. The third-party provider of this integration may receive or share certain relevant user data to fulfill the purpose of the service integration.
i. Data obtained through analytics tools:
i. We use analytics tools to collect data about the use of our Sites and Service. Analytics tools collect data such as how often Users and Visitors visit or use the Sites
2. DATA USES
a. We use Personal Data as necessary for the general purposes of the:
i. Facilitation, operation, and performance of our Service.
ii. Compliance with our legal and contractual obligations.
iii. Supporting our legitimate interests in maintaining and improving our Service.
iv. Operating marketing, advertising, and selling our Service.
v. Providing customer service and technical support.
vi. Protecting and securing our Users, Customers, Visitors, ourselves, and our Service.
b. We do not sell your personal information for the intents and purposes of the California Consumer Privacy Act ("CCPA").
c. Specifically, we use Personal Data for the following purposes:
i. The facilitation and operation of our Service.
ii. The authentication and access provisioning of our Service
iii. Assisting & supporting visitors, users, and customers.
iv. The evaluation Visitors and Users and their interaction with our Service to improve upon the over all performance and user experience.
v. The facilitation and optimization of marketing campaigns & sales operations
vi. To support and enhance our data security measures.
vii. Compliance with applicable laws and regulations.
3. DATA LOCATION
a. T-Scan stores data solely in the United States, for as long as necessary in accordance with our reasonable business and contractual needs and in accordance with our legal obligations.
b. Personal Data may be processed by us and our Service Providers in both inside and outside of the United States, as reasonably necessary for the proper performance and delivery of our Service, or as may be required by law.
4. DATA RETENTION
a. T-Scan will retain Personal Data for as long as reasonably necessary to maintain, grow and operate the Business Service.
b. T-Scan will retain personal data to comply with legal and contractual obligations or to protect ourselves from any potential disputes.
c. Except as required by applicable law or specific agreement, we will not be obligated to retain your Personal Data for any period, and we are free to securely delete it or restrict access to it for any reason and at any time, with or without notice to you. If you have any questions about our data retention policy, please contact us by e-mail at firstname.lastname@example.org.
5. DATA SHARING
a. Legal Compliance: In exceptional circumstances, T-Scan may disclose or allow government and law enforcement officials access to your Personal Data, in response to a subpoena, search warrant or court order (or similar requirement), or in compliance with applicable laws and regulations. Such disclosure or access may occur if we believe in good faith that:
i. We are legally compelled to do so.
ii. Disclosure is appropriate in connection with efforts to investigate, prevent, or act regarding actual or suspected illegal activity, fraud, or other wrongdoing.
iii. Disclosure is required to protect the security or integrity of our products and services.
b. Service Providers: We may engage selected third-party companies and individuals to perform services for us. Such service providers may include Third Party Service providers, hosting and services, web analytics, e-mail distribution and monitoring services, session or activity recording services, remote access services, performance measurement, data optimization and marketing services, social and advertising networks, content providers, e-mail, voicemails, support and customer relation management systems, and our legal and financial advisors.
i. Service Providers may have access to Personal Data, depending on each of their specific roles and purposes in facilitating and enhancing our Service, and may only use it for such limited purposes as determined by T-Scan’s third-party agreements.
d. Sharing Personal Data with our Customers and other Users: We may share your Personal Data with the members of the Customer Account of which you are a User.
f. For the avoidance of doubt, T-Scan may share your Personal Data in additional manners, pursuant to your explicit approval, or if we are legally obligated to do so, or if we have successfully rendered such data non-personal and anonymous. We may transfer, share, or otherwise use nonpersonal data at our sole discretion and without the need for further approval.
6. COOKIES AND TRACKING TECHNOLOGIES
a. Our Sites and Services and that of our third parties commonly utilize "cookies," anonymous identifiers, container tags and other technologies for us to provide our Service and ensure that it performs properly, to analyze our performance and marketing activities, and to personalize your experience. Such cookies and similar files or tags may also be temporarily placed on your device. Certain cookies and other technologies serve to recall Personal Data, such as an IP address, previously indicated by a User. Please note that most browsers allow you to control cookies, including whether to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser.
a. T-Scan engages in service and promotional communications, through e-mail, phone, SMS and notifications.
i. Service Communications: We may contact you with important information regarding our Service. You can control your communications and notifications settings from your User Profile settings or by contacting your account manager. However, please note that you will not be able to opt-out of receiving certain service communications which are integral to your use (like password resets or billing notices).
ii. Promotional Communications: We may also notify you about new features, additional offerings, events and special opportunities or any other information we think our Users will find valuable. If you do not wish to receive such promotional communications, you may notify T-Scan at any time by sending an e-mail to email@example.com.
8. DATA SECURITY
a. In order to protect your Personal Data held with us, we are using industry-standard physical, procedural and technical security measures, including encryption as appropriate. In the event a breach occurs that directly impacts your Personal Data, T-Scan will provide you notice of such breach within 48 hours of discovery.
b. If you wish to exercise your rights under any applicable law, such as the right to request access to, and rectification or erasure of your Personal Data held with T-Scan, or to restrict or object to such Personal Data 's processing, or by applicable law to port such Personal Data - please contact us by e-mail at firstname.lastname@example.org. Once one you contact us by e-mail, we may instruct you on how to fulfill your request independently through your User Profile settings. Additionally, we may require additional information and documents, including certain Personal Data, to authenticate and validate your identity and to process your request. Such additional data will be retained by us for legal purposes.
9. DATA CONTROLLER/PROCESSOR
a. T-Scan currently operates only inside the United States. If you are located outside of the United States, there might be different laws applicable to Personal Data. If you need more information, please contact email@example.com
10. ADDITIONAL NOTICES
c. Our Service is not designed to attract children under the age of 18: We do not allow children to be Users of our Service. If we learn that a person under the age of 18 is using the Service or has provided us with Personal Data, we will attempt to prohibit and block such use and will make our best efforts to promptly delete such Personal Data. If you believe that we might have any such data, please contact us by e-mail at firstname.lastname@example.org.