The Results: 

• 34.1% reduction in cost per claim file
• 35.4% reduction in record turnover

A Top 10 Insurance Company Sees Immediate Cost Reductions in Record Retrieval With T-Scan

At Issue: 

The standard procedure for some insurance carriers in handling records requests is to use a single pre-approved vendor for all records retrievals. The rationale is that a pre-approved vendor helps to simplify operations and control retrieval costs. However, in many situations, precisely the opposite occurs.