services solutions

T-Scan has now partnered with Microsoft Azure Cloud Services to offer clients a better service than ever.

Due to increased customer demand, our rapidly growing client base, increased security needs, and the demand for more consistent availability and reliability, we made a determination in the year 2015 to begin exploring options that would help us provide our clients with a better service. When we discovered Microsoft Azure Cloud Services, we knew we’d found a match — a partner that will help our company grow and allow our clients to experience ever-better services.

So, in February 2016, we completed our transition for all customers and migrated our platform into the Microsoft Azure environment.

Why We Chose Microsoft Azure Cloud Services

We chose to partner with Microsoft Azure because they are leading their industry in security, scalability, and reliability. Some benefits that you, our clients, may expect now that we’ve transitioned into the Microsoft Azure platform will include the following:

Performance Improvements

Microsoft Azure is well-known for being the best in the business when it comes to not only security but also reliability and speed of their Cloud servers. This ensures that our clients always have a smooth user experience, as well as faster navigation, page load time, and download time.

Scalability and Agility

As our brand continues to grow, we will be able to rapidly scale our size to accommodate exponentially increased server usage. This means that the process of adding new, large clients will be even more streamlined and seamless. Thanks to unlimited server space in the Cloud, clients will never experience slow server time or load issues, but instead will find that their records transfer more quickly. This agility helps us ensure that our clients always have access to their vital records whenever and wherever they need them.

Security

T-Scan has always placed enormous value on providing our clients with the best in security and privacy, and this is why we are excited to be partnering with an industry leader in Cloud security. Microsoft Azure will help our clients experience:

  • Greater level of security for all data
  • Managed and controlled identity and user access to all environments, data, and applications by federating user identities to the Azure Active Directory and enabling multi-factor authentication for more secure sign-in.
  • Encrypted communications for both data in transit and data at rest
  • Constant vigilance with cutting edge security systems to protect from system threats

Compliance

Microsoft Azure Cloud Services conform to global security and privacy standards. This means that all clients, whether nationally located or traveling overseas, will experience the same top-level security and privacy. We are 100% secure for all national and international interactions.

Record Retrieval

All active records will be transitioned to our new platform. Archived documents with a date of September 1st, 2015 and newer will also be transitioned into the Cloud system. All archived documents with a date prior to September 2015 will be transitioned to a new, autonomous longer-term archive for high-security storage. These archived records will still be available upon request, should one of our users require them.

Contact your account specialist to request access to an archived record, and it will be uploaded to your account within 24 hours. If you don’t know your account specialist, you can contact our team at help@tscan.biz.

We are excited for any opportunity to improve our services for our clients. If you would like any additional information regarding the Microsoft Azure Cloud platform, our transition, or have any other questions, please contact your account specialist.

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