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Gary LaFond

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Recent Posts

October 4, 2016

How Does Record Retrieval Impact your Productivity?


 A thorough assessment of where your time is going is the first step in improving your overall productivity. Unfortunately, the vast majority of insurers do not track the amount of time that their adjusters spend retrieving records during the claims process. And more often than not, the claims require some sort of protected records retrieval as part of the adjudication process.

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August 17, 2016

How Much Time and Money is Record Retrieval Costing Your Company?

Having an understanding of where your time is going is just as essential as understanding where your money is going. The CLM Advisors recently completed the largest survey in the industry with the intention of finding out exactly how much time (and thereby money) was going into the clerical task of record retrieval.

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